Returns & Exchanges
At ANDO STORE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures your wardrobe updates are risk-free and effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the fashion items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.
